Product Manager, User Trust
Core
Own the product roadmap for identity verification, authentication, and risk controls to secure Betterment's financial products while balancing customer experience.
Role type
Product Manager, User Trust
Builds
Identity verification, authentication, device risk, behavioral signals, and account security tooling for retail investing and cash products.
Domain
Fintech / Financial Services / Cybersecurity
Deliverable
product features
Required skills
Product management in regulated/risk-heavy domains, analytical and data-informed decision-making, cross-functional leadership, KYC/AML and identity verification concepts, trade-off analysis between risk reduction and UX.
Preferred skills
Experience with ACH/card risk, account takeover prevention, device intelligence, risk scoring, transaction monitoring.
Technologies
KYC/KYB, 2FA, ACH, card risk, device intelligence
Responsibilities
Own the product roadmap across identity verification and account security; Identify and prioritize opportunities to increase security while minimizing friction; Partner with Security, Compliance, and Operations to design and iterate controls; Lead cross-functional delivery from discovery to launch; Run experiments to calibrate trust controls; Define and track success metrics balancing integrity and customer experience.
Seniority
Mid-to-Senior, hands-on IC