Director, Client Business Operations
Core
Global account orchestration for a complex Adobe client relationship, serving as the central coordination point across multiple regions to align priorities and drive business growth.
Role type
Senior IC Director, Client Business Operations
Builds
Global operating rhythm, executive client engagements, and consolidated growth opportunities for the Adobe account.
Domain
Global Creative Agency / Media & CXM
Required skills
Global account management, Executive stakeholder management, Business operations and strategic planning, Program and project leadership, Cross-functional collaboration, Commercial and financial acumen, Risk identification and escalation management, Organizational effectiveness and process improvement
Preferred skills
Experience managing large-scale global or multi-market programs, Ability to influence stakeholders without direct reporting authority, Experience working across global teams and time zones
Technologies
None stated
Responsibilities
Act as the central point of coordination across global and regional account teams, Establish and manage the account's operating cadence including QBRs and town halls, Drive leadership accountability by tracking decisions and action items, Lead the planning and execution of executive client engagements, Maintain a consolidated view of growth opportunities across markets, Coordinate global client relationship initiatives including stakeholder mapping, Support internal communications and account storytelling
Seniority
Director, Senior leadership
