Portfolio Lead, Messaging
Core
Leads daily program operations for a portfolio of digital marketing accounts, ensuring delivery continuity and profitability.
Role type
Senior IC marketing program delivery lead
Builds
Digital marketing programs and client delivery
Domain
Digital marketing / Enterprise messaging platforms
Deliverable
client delivery
Required skills
Marketing program/project management, Enterprise messaging platforms (Salesforce Marketing Cloud, Adobe Campaign, Braze), Client management, Cross-functional collaboration, Resource and capacity planning, Quality control
Preferred skills
Bridging technical and non-technical audiences, Mentoring peers and junior team members
Technologies
Salesforce Marketing Cloud, Adobe Campaign, Braze
Responsibilities
Lead daily program operations for a portfolio of accounts, Manage project scope and deliverables, Plan resources and capacity, Support escalation management with Director-level leadership, Engage in day-to-day client contacts to resolve issues, Assess quality control checks and process improvements
Seniority
Senior, hands-on IC