Project Manager
Core
Lead complex Martech and Customer Experience (CX) transformation projects for Nordic brands, bridging business, technology, and customer experience.
Role type
Senior Technical Project Manager (Martech & CX)
Builds
Martech and CRM platform implementations, CX and digitalization projects, Adobe Experience Cloud, Salesforce, Braze, Bloomreach solutions.
Domain
Marketing Technology (Martech), Customer Experience (CX), CRM, Customer Data Platforms (CDP)
Required skills
Project management, delivery management, program management, stakeholder management, risk management, Agile methodologies, cross-functional team leadership, strategic consulting, platform expertise (Adobe, Salesforce, Braze, Bloomreach)
Preferred skills
Experience in consulting/technology/agency environments, experience with large-scale digital transformation projects
Technologies
Adobe Experience Cloud, Salesforce, Braze, Bloomreach, CRM, CDP, Marketing Automation
Responsibilities
Lead projects from initiation to production deployment and further development; Develop project plans, budgets, resource plans, and delivery structures; Ensure progress, quality, economics, and risk management throughout the project lifecycle; Coordinate internal and external stakeholders across disciplines and organizations; Act as a strategic sparring partner for clients in transformation and technology initiatives; Ensure good collaboration between business, technology, and user experience; Identify and handle risks, dependencies, and change requirements; Contribute to the development of methodology, processes, and best practices for project execution
Seniority
Senior, hands-on IC