Department Coordinator II
Core
Provide customer service and administrative support for the University Registrar's Office, handling transcript requests, student registration, and academic record management.
Role type
Administrative Coordinator (Registrar's Office)
Builds
Transcript records, student registration data, and academic verification documents
Domain
Higher Education Administration
Deliverable
product features
Required skills
Customer service, data entry, academic record review, tuition calculation, residency status determination, FERPA compliance, form processing
Preferred skills
PeopleSoft, Microsoft Office suite
Responsibilities
Answer and assist with inquiries for transcript requests via phone, web, fax, and mail; Oversee student registration including drops/adds, withdrawals, and grade status changes; Process record changes and review student academic records for accuracy; Respond to requests for visiting student letters and verifications of enrollment/degree; Accept and verify completed applications for Petitions to Determine Residency Status.
Seniority
Entry-level to Mid-level, hands-on IC
