Center Operations Supervisor
Core
Direct daily activities of staff and assist the Practice Manager in managing operational initiatives to ensure the clinic achieves performance objectives and delivers safe, high-quality patient care.
Role type
Center Operations Supervisor (Operations Lead)
Builds
Patient care delivery workflow and clinic operations
Domain
Healthcare / Senior Living
Required skills
Staff scheduling, attendance monitoring, transportation management, facilities management, conflict de-escalation, service recovery, data analysis via dashboards, team huddle facilitation
Preferred skills
Team leadership, recruitment support, workflow improvement
Technologies
Practice dashboards, reports, PC software
Responsibilities
Support front desk coverage, monitor staff attendance and provider schedules, manage transportation and facilities, complete operational rounds, monitor performance indicators, facilitate team huddles, de-escalate conflicts, support staff recruitment and performance management.
Seniority
Mid-level, hands-on IC