People Operations Manager
Core
Establish and operate a Regional HR Shared Service Center (SSC) to deliver HR Lifecycle operations across 20+ countries in APAC, Europe, and MEA, including onboarding, offboarding, transfers, inquiries, benefits, and global mobility.
Role type
Senior People Operations Manager (HR Shared Services)
Builds
Regional HR Shared Service Center operations and unified service standards
Domain
Human Resources / Global Operations
Deliverable
client delivery
Required skills
HR Shared Service Center management, HR Lifecycle operations, process optimization, labor law compliance, team leadership, digitalization, cross-cultural communication
Preferred skills
APAC and Europe HR policy expertise, bilingual English/Mandarin, large team management in high-growth environments
Technologies
HR digitalization systems
Responsibilities
Establish regional operation strategy aligned with global SSC strategy, centralize core HR business processes, monitor and optimize process efficiency, oversee daily service delivery quality, ensure labor law compliance, participate in global HR digitalization projects
Seniority
Senior, hands-on IC with strategic oversight
