Open Enrollment Coordinator-Hartford, CT.
Core
Managing end-to-end Open Enrollment inventory, delivery, and fulfillment processes for retiree health plans.
Role type
Operations coordinator (open enrollment)
Builds
Open enrollment kits and fulfillment processes for group retiree health plans
Domain
Health insurance / Group retiree solutions
Required skills
Project management, Excel, QuickBase, Microsoft Office, process improvement, cross-functional collaboration, virtual meeting setup
Preferred skills
Customer service, advanced MS Office, managing open enrollment support processes, multi-priority management
Technologies
Excel, QuickBase, Microsoft Office
Responsibilities
Partner with internal/external teams to deliver open enrollment experience; Manage end-to-end Open Enrollment inventory and delivery process; Track and report fulfillment and kit activity; Process fulfillment/enrollment kit orders; Collaborate on process improvements; Set up virtual customer/member meetings
Seniority
Mid-level, hands-on IC