Field Service Technician - Seattle/Tacoma WA and Portland OR areas
Core
Provides on-site technical support, maintenance, and installation for retail hardware and software systems including POS terminals, pharmacy systems, and photo kiosks.
Role type
Field Service Technician (Hardware/Software Support)
Builds
Maintains and deploys point-of-sale and pharmacy equipment in retail stores
Domain
Retail Technology / Healthcare IT
Deliverable
product features
Required skills
hardware troubleshooting, software updates, equipment installation, system diagnostics, inventory management, customer service
Preferred skills
technical certifications, technical degree, previous field service experience
Technologies
POS systems, pharmacy systems, photo kiosks, inventory management systems
Responsibilities
Deliver technical support for POS and pharmacy systems; perform maintenance and hardware upgrades; integrate new technology equipment; conduct complex troubleshooting; manage service call records; inventory IT parts and supplies.
Seniority
Entry-level to Mid-level, hands-on IC