Relationship Banker Team Lead - Taylor Road Branch
Core
Lead a team of bankers at a branch to meet customer financial needs, coach junior staff, and oversee branch operations in the Branch Manager's absence.
Role type
Retail banking team lead (IC with supervisory duties)
Builds
Customer financial solutions and branch operational stability
Domain
Retail Banking
Deliverable
product features
Required skills
Coaching, sales, customer service, cash handling, compliance adherence, leadership
Preferred skills
Bachelor's degree, prior supervisory/management experience
Technologies
Mobile banking, online banking, ATM systems, NMLS
Responsibilities
Coach junior bankers on product knowledge and customer needs; conduct outbound calls to acquire new customers; oversee branch operational and compliance tasks; resolve escalated issues in the Branch Manager's absence; educate customers on digital solutions and loan/deposit products.
Seniority
Individual Contributor, Team Lead