Relationship Banker I - Northpark Mall
Core
Provide exceptional customer service on the cash line and phone, process transactions, and educate customers on digital banking solutions to improve financial wellness.
Role type
Entry-level relationship banker (cash line)
Builds
Customer relationships and transaction processing
Domain
Retail banking
Deliverable
product features
Required skills
Cash handling, in-person communication, phone communication, digital banking education, multitasking, policy adherence
Preferred skills
Prior banking or customer service experience
Responsibilities
Handle deposits, withdrawals, and payments; answer product inquiries; refer customers to experts for complex needs; conduct outbound calls to educate prospects; assist with operational tasks
Seniority
Entry-level, full-time employee