Account Manager, Omnicare (Indiana)
Core
Primary customer contact for long-term care facilities, managing relationships, resolving issues, and driving retention for Omnicare's pharmacy services.
Role type
Account Manager
Builds
Pharmacy service relationships and operational support for skilled nursing and assisted living facilities
Domain
Healthcare / Pharmacy Services / Long-term Care
Deliverable
client delivery
Required skills
client relationship management, issue resolution, stakeholder engagement, contract management, onboarding coordination, business acumen, presentation skills
Preferred skills
long-term care industry experience, pharmaceutical setting experience, project management, strategic problem solving, Microsoft Office Suite proficiency
Responsibilities
Build strong client relationships and deliver quarterly Executive Reviews; Identify at-risk accounts and develop action plans; Manage routine client support and resolution of complex issues; Partner with Key Account team for National and Regional initiatives; Assess client needs and present value proposition for new products; Manage facility expectations of contractual covenants; Assist with contract renewals and new facility onboarding.
Seniority
Individual Contributor
