Supervisor, Revenue Cycle - Monroeville, PA (Hybrid)
Core
Managing accounts receivable, credit balances, and refunds for patients, governmental agencies, and third-party payers in a specialty pharmacy mail service.
Role type
Supervisor, Revenue Cycle (Accounts Receivable)
Builds
Timely credit balance resolutions and refund processes
Domain
Healthcare / Specialty Pharmacy / Insurance Billing
Deliverable
dashboards & analysis
Required skills
Accounts receivable management, A/R reporting and aging analysis, team supervision, compliance adherence, customer service, MS Excel, data set analysis
Preferred skills
Leadership experience, coaching and performance management, high-volume production environment experience, forecasting, cross-functional collaboration
Responsibilities
Managing A/R reports and aging buckets to identify trends and implement solutions; supervising staff to ensure productivity and quality goals; interviewing, hiring, and evaluating staff performance; ensuring compliance with refund and offset guidelines; providing customer service.
Seniority
Individual Contributor, Supervisory