Lead Analyst/Assistant Operations Manager
Core
Manage Accounts Receivable (AR) follow-up teams to ensure timely collection, meet team Key Result Areas (KRAs), and maintain operational compliance in healthcare revenue cycle management.
Role type
Lead Analyst / Assistant Operations Manager (RCM)
Builds
Operational efficiency and cash flow for hospitals, health systems, and medical groups
Domain
Healthcare / Revenue Cycle Management
Deliverable
client delivery
Required skills
AR queue management, payor rejection and denial handling, operational training, team performance reporting, absenteeism and attrition control, MS Excel, problem identification, solution-based approach
Preferred skills
analytical skills, clear thinking and reasoning, feedback and coaching, communication and interpersonal skills
Responsibilities
Work assignment to team members, Prepare daily reports on team performance, Responsible for operational training and compliance of the assigned team, Ensure timely delivery of assigned projects and tasks, Control absenteeism and attrition within organization goals, Drive qualitative work culture and meet team productivity and quality standards
Seniority
Mid-level, hands-on IC