Senior Manager, Professional Services
Core
Lead the Enterprise Services and Professional Services business for the region, managing a multi-layer organization to deliver mobile and IoT device management solutions to enterprise clients.
Role type
Senior Manager, Professional Services
Builds
Enterprise mobility management solutions and services for global enterprise clients
Domain
Enterprise Mobility Management (EMM), Mobile Device Management (MDM), IoT
Deliverable
client delivery
Required skills
Commercial performance management (P&L, revenue, margin), People leadership (managing managers), Enterprise software implementation leadership, Pre-sales and SOW scoping, Stakeholder management, Technical solution design guidance
Preferred skills
Experience in MDM/EMM context, Regional footprint management, Succession planning
Technologies
SOTI ONE, Mobile and IoT management platforms
Responsibilities
Own commercial performance of the regional PS business including revenue and margin targets; Lead and develop a team of Professional Services Managers; Oversee delivery of implementations, migrations, and upgrades; Direct the regional Enterprise Services function; Build trusted relationships with senior customer stakeholders; Partner with Sales and Product teams on commercial and delivery matters
Seniority
Senior, hands-on IC with people leadership