Float Welcome Coordinator
Core
Front-desk coordinator creating an inclusive environment and managing clinic operations for older adults on Medicare.
Role type
Front-desk administrative coordinator
Builds
Seamless patient experience and efficient clinic operations
Domain
Healthcare / Primary Care for Seniors
Deliverable
Dashboards & analysis (patient records) | Client delivery (patient assistance)
Required skills
Computer skills, Google Suite, Phone etiquette, Multilingual communication, Administrative task management
Preferred skills
Customer service experience
Technologies
Electronic medical record platform, Electronic fax platform, Google Suite
Responsibilities
Welcoming patients and guests, Conducting visit check-in and assisting with forms, Collecting co-pays, Updating patient information in EMR, Scheduling appointments, Managing phone lines, Managing faxes, Maintaining cleanliness of common areas, Floating to other centers
Seniority
Individual Contributor, Entry to Mid-level