Director, Client Service
Core
Lead end-to-end research design and delivery for media and advertising effectiveness engagements, blending market research expertise with media measurement fluency.
Role type
Senior IC Director, Media Client Service
Builds
Insight-driven research frameworks and recommendations that shape media strategy for senior client stakeholders.
Domain
Media & Advertising / Market Research
Deliverable
dashboards & analysis
Required skills
Market research design, quantitative survey design, media measurement (brand lift, CTV, cross-platform), data synthesis, client leadership, team mentoring, strategic storytelling
Preferred skills
Agency/supplier-side experience, managing complex engagements, cross-functional partnership
Technologies
Modern measurement frameworks, digital ecosystems, CTV platforms
Responsibilities
Lead end-to-end research design and delivery for complex media effectiveness studies; Translate client business objectives into rigorous research frameworks; Synthesize complex data into clear, compelling narratives; Serve as a trusted advisor to senior client stakeholders; Oversee quality and consistency across research outputs; Mentor and develop team members
Seniority
Director, hands-on IC with mentorship responsibilities