Senior eCommerce Operations Analyst
Core
Senior eCommerce Operations Analyst ensuring system health, automating data flows between PIM/DAM/Commerce platforms, and optimizing operational efficiency using AI and scripts.
Role type
Senior IC eCommerce Operations Analyst
Builds
Automated monitoring protocols, internal utility scripts, and streamlined data ingestion pipelines for enterprise eCommerce ecosystems.
Domain
eCommerce operations, enterprise platform integration, data management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Python, SQL, JavaScript, Generative AI prompt engineering, root cause analysis, API integration, SOP documentation, stakeholder communication
Preferred skills
Experience with Salesforce, Coveo, Viamedici, headless architecture, technical mentorship
Technologies
Salesforce, Coveo, Viamedici, Google Gemini, NotebookLM, Python, Google Apps Script
Responsibilities
Design automated health-check protocols across the tech stack; evaluate operational solutions and present ROI analyses to leadership; analyze ticket patterns to identify systemic platform errors; maintain and update the team's Standard Operating Procedures (SOP) library; provide technical support for supplier PIM integrations; mentor junior eCommerce Operations Analysts.
Seniority
Senior, hands-on IC