Principal Associate, Sentry Shift Supervisor Global Security Operations Center
Core
Lead a dedicated shift of security teammates in a 24/7/365 Security Operations Center, managing emergency response, alarm monitoring, incident detection, triage, and notification for Capital One's people, customers, and facilities.
Role type
Senior IC security shift supervisor (people management & operations)
Builds
Secure operational environments and incident response capabilities for Capital One employees and community
Domain
Corporate security operations and crisis management
Required skills
People management, shift scheduling, emergency response coordination, incident triage, cross-functional communication, process improvement, quality assurance, training development, threat assessment, system testing support
Preferred skills
Security technology systems experience, intelligence gathering and reporting, military experience
Technologies
Google Workspace, security monitoring systems, emergency communication systems
Responsibilities
Act as people manager and development coach for Security Operations Specialists; manage shift schedules and coverage; conduct audits and quality assurance reviews of processes; coordinate communications during emergencies; support investigations of critical incidents; facilitate cross-functional calls; lead or support cross-team initiatives
Seniority
Senior, hands-on IC with people leadership
