DataWatcher Manager
Core
Lead and manage a front-line analyst team in a Security Operations Center (SOC) while performing hands-on technical analysis, incident response, and operational delivery for enterprise security platforms.
Role type
Senior IC manager (SOC/MSSP operations)
Builds
24x7x365 security service delivery and incident remediation for Fortune 1000 clients
Domain
Cybersecurity / Data Security / SOC Operations
Required skills
SOC/MSSP operations, incident triage and response, SIEM/EDR/ASM platforms, team leadership, Python/PowerShell scripting, KPI/KRI reporting, operational procedure development
Preferred skills
AI/automation integration, customer executive engagement, product feature feedback
Technologies
SIEM, EDR, ASM, Python, PowerShell
Responsibilities
Lead and manage front-line analyst team including hiring, onboarding, and performance evaluations; Act as technical escalation point for complex analysis and operational challenges; Monitor and conduct technical analysis of customer issues and alerts to drive remediation; Develop and document standard operational procedures to optimize analyst tasks; Lead or assist in customer-facing meetings with key executive and technical resources; Deliver quarterly business reviews (QBRs) and track key performance and risk indicators
Seniority
Senior, hands-on IC with management responsibilities