Senior Director, Client Service
Core
Leads a strategic book of business combining media effectiveness research expertise with senior client advisory and commercial acumen to influence investment decisions and drive multi-year growth.
Role type
Senior Director, Client Service (Media Research & Strategy)
Builds
Insight-led strategies, scalable research frameworks, and executive narratives for media effectiveness programs.
Domain
Media analytics, market research, and consumer insights consulting.
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Media effectiveness research, brand lift measurement, cross-platform measurement, attribution modeling, ROI analysis, executive stakeholder management, team leadership, operational excellence, commercial partnership management.
Preferred skills
Advanced degree, experience scaling high-performing teams, deep expertise in CTV and addressable media.
Technologies
Digital, CTV, addressable, linear media platforms, complex data synthesis tools.
Responsibilities
Lead high-value client accounts for research delivery and profitability; serve as strategic advisor to executives influencing media investment; lead complex media effectiveness research programs; translate client challenges into scalable research frameworks; synthesize multi-source data into executive narratives; partner with commercial teams to drive account growth; ensure operational excellence and optimize resourcing; build and develop high-performing research teams.
Seniority
Senior Director, hands-on IC with strategic leadership