Senior Associate - Horizontal Operations – Leadership College
Core
Lead operational execution, logistics, and project management for Capital One's Leadership College, including event mechanics, resource repositories, and core workflows for leadership development initiatives.
Role type
Senior Associate, Enterprise Program Operations
Builds
Seamless leadership development experiences, flagship speaker series, and centralized learning assets for enterprise leaders.
Domain
Corporate Learning & Development / Internal Operations
Required skills
Project management, Event logistics, Process management, Jira, Stakeholder partnership, SOP development, Resource curation
Preferred skills
Bachelor's Degree, 2+ years in Project/Process Management, 2+ years in Event Management, Knowledge base maintenance
Responsibilities
Lead end-to-end execution for flagship speaker series logistics; Own and curate central speaker repository; Monitor and triage Jira tickets for course needs; Support coaching intake and closed session logistics; Maintain Enterprise Learning Portfolio and process documentation; Refine SOPs for operational excellence.
Seniority
Senior, hands-on IC
