Manager, Project Manager, Consumer Intelligence
Core
Lead research operations and manage complex projects to capture and analyze customer feedback for business decisions.
Role type
Manager, Project Manager
Builds
Customer feedback listening programs, research surveys, and strategic initiatives
Domain
Financial Services / Consumer Intelligence
Required skills
Project management, research operations, stakeholder management, process improvement, documentation, quantitative problem solving, cross-team collaboration, technical risk mitigation, systems thinking
Preferred skills
People management, PMP/Lean/Agile/Six Sigma certification, SQL, Jira, market research, survey design
Responsibilities
Develop and deliver new research and surveys, lead and manage multiple complex projects, connect with stakeholders to set expectations and remove blockers, create and maintain system documentation, track and champion well-managed processes
Seniority
Manager, hands-on IC with leadership responsibilities
