Senior Associate, Product Management — US Card Authentication CX
Core
Define destination-state vision for AI-driven authentication experiences to prevent fraud and optimize customer experience for US Card customers.
Role type
Senior Product Manager (Fraud & Authentication)
Builds
Authentication tools and experiences for US Card customers
Domain
Financial Services / Fraud Prevention / Identity Verification
Deliverable
production ML models
Required skills
Product strategy, AI-powered tooling, data-driven decision making, cross-functional leadership, fraud domain knowledge, agile delivery
Preferred skills
Computer Science/Engineering degree, 3+ years PM experience, regulated financial services experience, experimentation, stakeholder influence
Technologies
AI/ML frameworks, Agile/Scrum tools
Responsibilities
Define destination-state architecture for authentication, lead tech team execution, explore AI capabilities for fraud detection, validate product bets with data, influence Fraud Strategy/Risk/Legal/Design teams
