CareerPlan

Product Manager - Agent Trust

New York City OfficeFull-time2026-11-05 → 2026-11-10

Core

Define and own the vision, strategy, and roadmap for Agent Trust, a Know Your Agent (KYA) product that determines whether actions taken by AI agents on financial accounts can be trusted.

Role type

Senior Product Manager (AI Agent Trust & Fraud)

Builds

Agent Trust product (KYA for AI agents), identity verification, and authorization protocols for financial institutions

Domain

Fintech, AI Agents, Fraud Prevention, Identity & Authorization

Deliverable

production ML models | product features

Required skills

Product strategy and roadmap ownership, fraud/identity/authentication domain expertise, identity and authorization protocols (OAuth 2.x, OIDC, FIDO, WebAuthn), bot/device/agent detection systems, enterprise sales to financial institutions, industry standards and protocol working groups experience

Preferred skills

Experience growing new product lines from early design partners to repeatable sales, experience with portable identity and reusable KYC

Technologies

OAuth 2.x, OIDC, FIDO, WebAuthn, FDX, Open Banking consent

Responsibilities

Own the vision, strategy, roadmap, and OKRs for Agent Trust; Define how Plaid identifies agents, verifies humans behind them, and evaluates authorized actions; Connect Agent Trust to portable identity, reusable KYC, and consumer permission management; Work directly with financial institutions and Plaid customers for discovery, design partnerships, and GTM enablement; Represent Plaid's product requirements in industry groups and protocol working groups; Partner with data science and engineering on product needs, signals, labels, and success metrics