Part - Time Café Ambassador - Brickell
Core
A high-end service specialist and banking guide who bridges digital innovation and human connection in a modern community hub, empowering guests to master digital tools without traditional sales quotas.
Role type
Part-time Customer Service & Digital Banking Guide
Builds
A vibrant community hub experience and digital banking adoption for local guests
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, digital ecosystem guidance, conflict de-escalation, event hosting, compliance adherence, adaptability
Preferred skills
Banking experience, retail experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital banking tools, host local financial health events, advocate for customers and resolve escalated issues, foster an inclusive environment, and support surrounding café locations as needed.