Guest Experience Staff
Core
Part-time staff providing guest services, information, and assistance at a multi-venue entertainment complex during events.
Role type
Guest Experience Staff
Builds
Guest satisfaction and event operations support
Domain
Entertainment venues / Event management
Deliverable
client delivery
Required skills
Guest relations, problem resolution, tour guiding, wheelchair assistance, hospitality services, tram guiding, vehicle operation license
Preferred skills
None stated
Technologies
Outlook, MS Windows, Excel, Word, PowerPoint
Responsibilities
Assist guests with directions and ticket relocation, resolve guest complaints, provide event information, accommodate mobility needs, serve as tour guide and tram guide, act as facility ambassador
Seniority
Entry-level, part-time