Regional Venue Technology Manager (Central/Midwest Region)
Core
Manage technology needs for event-based venues in the Central Region, including POS systems, IT infrastructure, and third-party vendor relationships.
Role type
Senior IC venue technology manager
Builds
Operational stability of business systems and IT infrastructure platforms for live event venues
Domain
Hospitality / Live Events / IT Operations
Required skills
Point-of-sale system management, IT infrastructure design and deployment, Third-party vendor management, IT Service Management (ITSM), Project management, Budgeting and financial reporting, Team leadership, PCI compliance knowledge, Windows Server administration, Active Directory management, IT ticketing solution usage
Preferred skills
Technical and project management certifications, Experience in Hospitality or Tourism industry
Technologies
Windows 10, Microsoft Office 365, Windows Server 2012/2016, Active Directory, ServiceNow
Responsibilities
Manage and optimize third-party vendor relationships and contracts for venue technology; Lead project teams to manage delivery schedules and realization of project benefits; Establish and maintain IT Service Management processes; Perform ongoing management of IT Finance processes including budgeting and invoice approval; Act as escalation point for venue technology teams across region properties; Provide mentoring and support to venue technology team members
Seniority
Senior, hands-on IC with team leadership