Systems Engineer
Core
Support and maintain IT infrastructure with a focus on SaaS applications, cloud systems, and endpoint device management for a global live entertainment company.
Role type
Systems Engineer (Tier 2 Support)
Builds
Secure, efficient, and stable system operations for SaaS platforms, cloud infrastructure, and user endpoints.
Domain
IT Infrastructure / Cloud / SaaS / Live Entertainment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SaaS application administration, Active Directory management, MDM solutions (JAMF, Intune), cloud platform support, scripting (PowerShell, Python), server management (Windows/Linux), security principles, troubleshooting
Preferred skills
ITIL V4 certification, Microsoft Azure Administrator certification, SharePoint/Atlassian familiarity, AV system knowledge
Technologies
Office 365, AWS, Google Workspace, Slack, Dropbox, Teams, Jamf, Intune, PowerShell, Python, Windows, Linux, Azure, GCP, Zoom, JAMF, Intune, SharePoint, Atlassian
Responsibilities
Administer and support SaaS applications (Office 365, AWS, Google Workspace, Slack, Dropbox, Teams, Jamf, Intune), perform routine maintenance and updates on servers and cloud systems, provision and configure cloud-based systems, support integration between SaaS applications and IT systems, manage user endpoints via MDM solutions, provide Tier 2 support for AV conferencing systems, document system configurations and procedures
Seniority
Mid-level, hands-on IC