AV Specialist | View Boston
Core
Provide AV support, event setup, and IT troubleshooting for the View Boston Observatory facility.
Role type
AV/IT Support Specialist
Builds
Operational AV systems and POS infrastructure for live events
Domain
Live events venue technology
Required skills
AV system setup and troubleshooting, POS system support, network fundamentals (TCP/IP, VLANs), hardware troubleshooting, system walk-throughs, live-event support, Crestron/Extron/AMX/Q-SYS familiarity, Windows/macOS proficiency
Preferred skills
Virtualized environments experience, streaming/conferencing platforms, signal routing (HDMI/SDI/DisplayPort/AV over IP)
Responsibilities
Setup and support of point-of-sale systems, provide desktop support to internal staff, conduct observatory walk-throughs to ensure system operability, diagnose and resolve software/firmware/hardware errors, replace defective hardware, track equipment repairs (RMAs), support proprietary systems with external vendors
Seniority
Mid-level, hands-on IC
