Command Center Specialist
Core
Dispatches security personnel and monitors surveillance systems to manage emergency and non-emergency situations within a facility.
Role type
Command Center Specialist (Security Operations)
Builds
Facility security operations and incident response
Domain
Physical security / Facility management
Deliverable
client delivery
Required skills
Dispatch operations, CCTV monitoring, access control systems, incident reporting, record keeping, radio communication, multitasking, emergency response coordination
Preferred skills
Security/law enforcement/dispatch experience, First Aid/CPR training, Microsoft Suite proficiency
Technologies
CCTV systems, access control systems, computerized record-keeping systems, radio communication systems
Responsibilities
Answer incoming calls and dispatch security personnel, coordinate patrol operations via communication and surveillance systems, monitor CCTV for incidents, maintain electronic and written records, operate access control systems, contact emergency personnel for medical or unlawful activities
Seniority
Individual Contributor, operational level
