Catering Operations Manager | Etihad Park
Core
Orchestrates seamless food & beverage delivery for premium events at Etihad Park, acting as the main client contact and leading on-site catering staff.
Role type
Operations Manager (Catering & Hospitality)
Builds
Premium food and beverage service experiences for stadium events
Domain
Sports venue operations / Live events hospitality
Deliverable
product features
Required skills
Banquet Event Order (BEO) management, pre-event space inspection, staff task assignment and supervision, responsible alcohol service enforcement, guest issue resolution, event closing operations, supply monitoring, safety compliance
Preferred skills
Financial analysis and budgeting, local venue operations knowledge, risk evaluation for special events, high-end client interaction, spreadsheet/database proficiency
Technologies
Spreadsheet programs, Database programs, Word processing programs
Responsibilities
Create and revise Banquet Event Orders (BEOs) with culinary leadership; Conduct pre-event inspections of function spaces; Lead pre-shift lineup and assign staff tasks; Supervise catering servers during events; Monitor food presentation and adherence to specifications; Enforce responsible alcohol service policies; Address guest concerns professionally; Complete event closing duties and client feedback; Maintain cleanliness in front-of-house and back-of-house areas; Notify management of low supplies; Practice safe work habits and complete compliance training.
Seniority
Mid-level, hands-on IC