Club Manager | Etihad Park
Core
Manage operations of the Tunnel Club at Etihad Park during live events, focusing on personnel leadership, operational execution, and guest service.
Role type
Senior IC Club Manager (Hospitality/F&B)
Builds
Premium guest experiences and operational efficiency for live events
Domain
Sports & Entertainment Hospitality
Deliverable
product features
Required skills
Supervisory leadership, operational execution, labor management, inventory control, cost management, regulatory compliance, conflict resolution, staff training, POS proficiency
Preferred skills
Union environment experience, food service operations knowledge, responsible alcohol service knowledge
Technologies
POS systems, inventory management tools
Responsibilities
Manage pre-event preparation and event setup/breakdown; Supervise in-club and bar service; Deploy staff strategically based on demand; Monitor inventory and control costs; Ensure compliance with collective agreements and regulations; Train staff on service standards and safety; Resolve guest issues; Generate ideas for operational improvements
Seniority
Mid-level, hands-on IC