Premium Manager | Etihad Park - NYCFC
Core
Manage premium seating operations, suites, and clubs at Etihad Park to drive revenue and ensure high-standard guest service.
Role type
Senior Operations Manager (Hospitality/Sports Venue)
Builds
Premium seating experiences, suite services, and club operations for NYCFC events
Domain
Sports hospitality / Live events
Deliverable
product features
Required skills
Supervisory leadership, inventory control, financial management (COS/labor), union compliance, food safety standards, alcohol service compliance, conflict resolution, POS system proficiency
Preferred skills
Suite/club environment experience, unionized environment experience, food service operations knowledge
Technologies
Yellow Dog, POS systems
Responsibilities
Manage suite and club operations, hire and discipline staff, control inventory and financials, enforce health/safety and alcohol policies, coordinate with kitchen and warehouse, manage guest service standards
Seniority
Mid-level, hands-on IC