Director, Premium Client Services | TB Rays
Core
Overseeing all premium client services (ticketing, premium ticketing, suites) for the Tampa Bay Rays' new stadium project, owning the full buyer journey from purchase through opening.
Role type
Director, Premium Client Services
Builds
Premium service offerings, sales processes, and client experiences for a new MLB stadium
Domain
Sports business, live entertainment, venue management
Deliverable
product features
Required skills
Sales & service management, project management, data analysis, stakeholder alignment, team leadership, business development
Preferred skills
Sports business experience
Technologies
None stated
Responsibilities
Lead planning and activation of service offerings; Project manage initiatives for sales process coordination; Maintain alignment between sales, marketing, finance, and operations; Plan and execute industry networking events; Attract, mentor, and manage a service team; Foster relationships with the Tampa Bay Rays organization
Seniority
Director, strategic leadership & team management