Benefits Manager
Core
Oversee day-to-day operations of benefits processes, supervise benefits coordinators, and serve as the first point of contact for escalated benefits issues.
Role type
Benefits Manager (IC)
Builds
Corporate guidance over health & welfare, retirement, and absence plans; support for field HR Business Partners.
Domain
Human Resources / Employee Benefits
Deliverable
dashboards & analysis
Required skills
Health & welfare plan management, 401(k) program administration, leave/disability plan oversight, payroll deduction error resolution, benefits enrollment coordination, benefits documentation maintenance, TPA collaboration, benefits orientation training, union benefits eligibility management, benefits audit support
Preferred skills
HR/Benefits certification, Workday Absence/Benefitsolver experience, 401(k) loan/withdrawal processing
Technologies
Workday, Benefitsolver, Excel, Word
Responsibilities
Lead benefits integrations with third-party partners; resolve escalated enrollment, eligibility, leave, disability, and unemployment issues; assist with benefits transaction keying into HRIS; produce new hire benefits kits; train HRBPs on benefits processes; coordinate annual open enrollment and plan document distribution; maintain benefits rates and union eligibility; process 401(k) transactions and audits; support on/off boarding at venues.
Seniority
Mid-level, hands-on IC