Venue Technology Assistant - iThink Amphitheater
Core
Provide Level 1 & 2 support for point-of-sale systems, diagnose hardware/software errors, and ensure operational readiness of venue technology during events.
Role type
Venue Technology Assistant (IT Support & Operations)
Builds
Point-of-sale systems and venue technology infrastructure for events
Domain
Live events / Hospitality / Venue operations
Deliverable
infrastructure
Required skills
Problem-solving, hardware diagnostics, software troubleshooting, system maintenance, stakeholder communication, adaptability
Preferred skills
Microsoft applications proficiency, safety training completion
Technologies
Point-of-sale systems, Microsoft operating systems, office systems
Responsibilities
Provide Level 1 & 2 support to all point-of-sale system problems, conduct venue walk-throughs to ensure system operational status, replace defective hardware, diagnose software/firmware/hardware errors