Usher (U)
Core
Checking guest tickets, directing attendees to seats and facilities, and ensuring compliance with event policies at sports and entertainment venues.
Role type
Venue Usher
Builds
Live entertainment and sports events
Domain
Entertainment and Sports
Deliverable
client delivery
Required skills
Ticket verification, guest direction, conflict resolution, policy enforcement, customer service, physical stamina
Preferred skills
None stated
Technologies
None stated
Responsibilities
Greet and interact with guests; Direct guests to ticketed seats and facility services; Verify ticket validity for assigned sections; Answer guest questions regarding event and facility locations; Handle complaints and disturbances; Ensure guests follow code of conduct; Keep aisles and concourses clear during events
Seniority
Entry-level, hourly non-exempt
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