Information Desk Attendant
Core
Primary point of contact for visitors at an ice center, providing customer service, monitoring parking security, and managing event payments and waivers.
Role type
Front-line service and administrative associate
Builds
Visitor experience, facility security, and event operations
Domain
Recreational sports / Ice center operations
Deliverable
client delivery
Required skills
Customer service, administrative tasks, payment collection, security monitoring, phone handling, data entry, scheduling management
Preferred skills
Previous customer service or administrative experience, basic computer skills
Responsibilities
Greet and assist visitors, monitor parking lot via security cameras, collect payments for events, verify waivers and fee payments, handle phone inquiries, maintain front desk organization
Seniority
Entry-level, hands-on IC
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