Experience Ambassador
Core
Serve as an extension of the Event Coordinator to manage front-of-house operations, resolve patron issues, and monitor building areas during events at the Superdome, Smoothie King Center, and Champions Square.
Role type
Part-time event operations associate
Builds
Event services and guest experience at major public assembly facilities
Domain
Event services / Public assembly facilities
Deliverable
client delivery
Required skills
Building knowledge, communication, issue resolution, policy adherence, night/weekend/holiday availability
Preferred skills
Prior managerial skills
Responsibilities
Serve as main point of contact for gate locations, resolve front-of-house patron/ticket/building issues, maintain communication with Event Coordinator, contact personnel to resolve issues, monitor front-of-house areas, attend pre-event briefings, track and compile post-event notes
Seniority
Entry-level, part-time