Venue Technology Supervisor – Raymond James Stadium
Core
Managing technology needs for the Food & Beverage operation at Raymond James Stadium, including POS systems, vendor management, and IT infrastructure support for events.
Role type
Venue Technology Supervisor
Builds
Operational stability and efficiency of stadium F&B technology systems for NFL games, concerts, and special events.
Domain
Sports venue operations / Hospitality technology
Deliverable
infrastructure
Required skills
POS system management, hardware troubleshooting, vendor management, team leadership, inventory management, incident prioritization, documentation, Microsoft Office 365, PCI compliance basics
Preferred skills
Clover Sport experience, hospitality or tourism industry background
Technologies
Point of Sale (POS) terminals, Microsoft Office 365, Clover Sport
Responsibilities
Provide level 1 & 2 support to point-of-sale systems, conduct stadium walk-throughs to ensure system operability, manage deployment of hourly and event-day resources, diagnose and resolve software/firmware/hardware issues, replace defective hardware, maintain inventory of POI devices, support back office systems, document and close out resolved issues, assess and prioritize operational issues.
Seniority
Mid-level, hands-on IC