Venue Technology Assistant - Darien Lake Amphitheater
Core
Provide technical support and maintenance for point-of-sale systems and venue hardware at an amphitheater.
Role type
Venue Technology Assistant
Builds
Operational POS and hardware systems for live events
Domain
Hospitality / Live Entertainment
Deliverable
infrastructure
Required skills
POS system troubleshooting, hardware replacement, software/firmware diagnostics, venue walk-throughs, Microsoft Office, physical stamina (lifting 50 lbs, walking long distances)
Preferred skills
analytical problem-solving, adaptability to environment changes
Technologies
Microsoft Office, point-of-sale systems
Responsibilities
Provide level 1 & 2 support to all point-of-sale system problems, conduct venue walk-throughs to ensure system operational status, replace defective hardware, diagnose software/firmware/hardware errors
Seniority
Entry-level, hands-on IC
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