Venue Technology Assistant - Shoreline Amphitheater
Core
Provide Level 1 & 2 support for point-of-sale systems, diagnose hardware/software errors, and ensure system operational status during events at Shoreline Amphitheater.
Role type
Venue Technology Assistant (IT Support)
Builds
Point-of-sale systems and event technology infrastructure
Domain
Live entertainment venue operations
Deliverable
infrastructure
Required skills
hardware diagnostics, software troubleshooting, point-of-sale system support, system walk-throughs, hardware replacement, Microsoft Office proficiency, physical stamina for walking and lifting 50 lbs
Responsibilities
Provide Level 1 & 2 support to all point-of-sale system problems, conduct venue walk-throughs to ensure systems are operational, replace defective hardware before, during, and after events, diagnose software, firmware, and hardware errors
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