Tech Training Specialist - Raymond James Stadium
Core
Train front-line staff on point-of-sale device usage and transaction practices during sports events to ensure accurate payments and operational consistency.
Role type
Part-time training specialist for venue operations
Builds
Consistent transaction processing and operational standards for event staff
Domain
Sports & Entertainment / Hospitality
Deliverable
product features
Required skills
POS system training, one-on-one and group training facilitation, rapid decision-making, stakeholder relationship management, PCI compliance awareness, physical stamina for long-distance walking, lifting up to 50 lbs
Preferred skills
Clover Sport experience, analytical problem-solving, adaptability to schedule changes
Responsibilities
Train operators on POS devices before and during events, monitor stands for operational consistency, assist operators with transaction questions, assess and prioritize operational issues, implement process improvements
Seniority
Individual Contributor, operational support