Surgery Services Representative 2 - Full Time Bascom Palmer Eye Institute Palm Beach Gardens, FL
Based in United States
Core
Oversees and serves as a source of knowledge for junior representatives to ensure an excellent healthcare experience for patients, while supervising scheduling, reconciliation, and credentialing functions.
Role type
Senior healthcare operations representative (surgery services)
Builds
Surgical schedules, reconciled medical records, and compliant billing documentation
Domain
Healthcare administration / Ophthalmology
Deliverable
dashboards & analysis
Required skills
Medical record reconciliation, Insurance verification, Billing compliance, Customer grievance resolution, Accounting procedures, Estimate software proficiency, Healthcare regulatory knowledge
Preferred skills
Learning agility, Team collaboration, Technical proficiency, Prioritization under pressure