Patient Access Representative 3- Doral
Core
Registers patients for clinical services by obtaining demographic/financial/clinical info, verifying insurance benefits, explaining documents, and collecting payments.
Role type
Senior Patient Access Representative
Builds
Financial clearance for scheduled patient accounts
Domain
Healthcare administration / Patient access
Required skills
Insurance verification, financial clearance, patient registration, documentation management, authorization processing, payment collection, team leadership, process improvement
Preferred skills
Accounting knowledge, independent work, collaborative environment
Technologies
Electronic health records systems, billing platforms
Responsibilities
Obtain and enter demographic, financial, and clinical information; Contact patients' families or physicians' offices to obtain missing insurance information; Verify insurance and confirm eligibility; Collaborate with scheduling departments to identify add-on patients; Obtain necessary authorizations, pre-certifications, and referrals; Notify patients of liabilities and collect funds; Maintain accurate records and documentation; Serve as a lead resource for lower level representatives; Recommend new approaches to enhance performance and productivity.