Patient Access Representative 3, Full Time
Core
Oversees patient registration and financial clearance activities to facilitate reimbursement for medical services.
Role type
Senior Patient Access Representative
Builds
Financial clearance and reimbursement workflows for the UHealth Tower department
Domain
Healthcare administration / Medical billing
Required skills
Insurance verification, demographic data entry, financial clearance, patient notification, record maintenance, pre-certification processing, referral management, team leadership
Preferred skills
Knowledge of accounting procedures, accuracy in data handling, confidentiality management
Technologies
Workday, system of record
Responsibilities
Obtain and enter patient demographic and financial information; Verify insurance eligibility and benefits; Contact patients or physicians to obtain missing information; Obtain authorizations and referrals; Notify patients of liabilities and collect funds; Maintain accurate documentation; Serve as a lead resource for junior representatives; Recommend performance improvement approaches.