Clinical Business Representative 3 (Division of Cardiology)
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations for the Cardiology Division.
Role type
Administrative and receptionist support for clinical operations
Builds
Patient care flow and administrative efficiency for Cardiology providers
Domain
Healthcare / Cardiology
Deliverable
dashboards & analysis
Required skills
Data entry, Patient record management, Telephone triage, Insurance verification, Confidentiality, Policy adherence
Preferred skills
Evening/night/weekend availability, Independent work, Collaborative problem solving
Responsibilities
Answering multiple telephones and triaging incoming calls, Obtaining and reviewing patient demographic and insurance information, Reviewing clinical records for completeness, Greeting visitors and directing inquiries, Assisting in managing expectations surrounding pre and post patient care, Providing coverage for co-workers
Seniority
Entry-level, 2+ years experience