Patient Access Specialist (On-Site)
Core
Coordinates front-end revenue cycle and clinic functions to support hospital and clinic operations, ensuring financial clearance and patient eligibility.
Role type
Patient Access Specialist
Builds
Financial clearance and patient access workflows for hospital and clinic operations
Domain
Healthcare / Revenue Cycle Management
Deliverable
client delivery
Required skills
Data entry, Insurance verification, Patient communication, Financial clearance, Pre-certification processing, Record maintenance, Accounting principles
Preferred skills
Critical thinking, Stress management, Team leadership, Process improvement
Technologies
Electronic health records systems, Scheduling software
Responsibilities
Obtain and enter demographic and financial information for patient accounts, Verify insurance eligibility and obtain authorizations, Notify patients of liabilities and collect funds, Collaborate with scheduling departments, Serve as a lead resource for lower-level staff, Handle complex patient inquiries via phone and email
Seniority
Mid-level, individual contributor