Clinical Business Operations Representative 3 (HYBRID)
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations for the Division of Pulmonary, Critical Care, and Sleep Medicine.
Role type
Administrative and receptionist support for clinical operations
Builds
Patient care coordination, appointment scheduling, and clinical record management
Domain
Healthcare / Clinical Operations
Deliverable
product features
Required skills
Data entry, telephone triage, patient record management, appointment coordination, communication
Preferred skills
Experience with UChart and BOX systems, handling VIP/international patients
Technologies
UChart, BOX
Responsibilities
Answer and triage incoming calls, obtain and review patient demographic and insurance information, coordinate physician schedules and outpatient clinics, scan and organize medical records, manage appointment waiting lists, communicate with internal and external facilities regarding prescriptions and referrals.
Seniority
Entry-level to Mid-level, individual contributor